How to Return RaceME Merchandise

Worldwide Official Retailer | RaceME Tuners

Return Merchandise Authorization Form

To submit a Return Merchandise Authorization (RMA) request, please complete the RMA form. To expedite your request, please complete the entire form.

Please include the completed form in the box with your product. Along with a copy of the original sales invoice.

Any questions about the form, please contact RaceME Tuners Inc Technical Support, or by calling 1-844-572-2363.

It is our mission to provide you with the best service possible.

To do this, we need to keep the information as accurate as we can.

In cases where the problem cannot be solved via phone or email, and we instruct you to send the product back to us. Please print off the RMA form. The form includes all the information we will need from you to process your repair.

Please complete the entire form. We will provide you with an RMA number over the phone that you will include on the form as well as on the outside of the box.

All Returns must also include a copy of the original sales invoice. If you do not have a copy, contact the company where you purchased it and request a reprint.
Returned products without an RMA number will take longer to process.
Returned products should include all cords and modules. To help us better determine the problem.
Our turnaround time for repairs is one to usually one to two days. Once repaired, we will determine if the product qualifies for warranty repair or not. If it doesn’t, we will contact you with information on repair costs.
Once we receive payment (if not covered by warranty), we will send it back to you.
Shipping to and from us is the responsibility of the customer.